Water gushing out of a broken pipe underground

NYC DEP Notice Service

If you require a rapid and experienced response to any city issued violation, emergency service on NYC DEP Violations and DEP notifications is available 24/7/365.

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We Provide After Hour DEP Service For No Additional Cost

After-hours calls or weekend calls receive the same level of service at no additional charge. Site visits and estimates are given FREE of charge and at no obligation.

24/7 Emergency Service

We're available every day of the year to help you with 3- and 10-day notices from the New York Department of Environmental Protection (DEP).

Licensed, Bonded & Insured

All of your NYC DEP notice repairs must be completed by a licensed outdoor plumber. Thankfully for you, we are just that and have decades of experience working beneath the streets of NY.

Who Is Responsible For Sewer & Water Lines?

In the city of New York, if you are a property owner, you are responsible for the sewer and water pipes that connect your building to the mains under the street.

If an issue with your pipes is found, you will be served a water notice, be fined and/or have your water service cancelled if you do not have it repaired.

3-Day DEP Notices

The Department of Environmental Protection serves a property owner with a 3-day notice when a leak is found during road construction or inspection. The property owner has 3 business days from the day they received the notice to hire a licensed plumber and complete the sewer or water main repair.

If repairs aren’t made within the allotted timeframe, they will be fined and receive a 10-day shutoff notice for their water service.

10-Day DEP Notices

The DEP serves 10-day notices if a property owner fails to have their sewer repairs completed for their original 3-day notice. At this point, only a licensed plumber can get you an extension.

If your issue is not fixed within the 10 day window, the DEP may return to destroy the tap and will only reestablish your water connection once they get confirmation that the repair has been completed.

Licensed Outdoor Plumber

Per the guidelines, all Department of Environmental Protection (DEP) notice repairs must be completed by a licensed outdoor plumber.

According to The Official Website of the City of New York, “a licensed outdoor plumber is a plumber who is licensed by the Department of Buildings to make repairs on pipes beneath the ground.”

Licensed outdoor plumbers will know how to make the necessary subsurface repairs and work directly with DEP to ensure all permits and inspections are taken care of.

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Our Process

How We Handle DEP Notices

Balkan utilizes tried-and-true process and a uniform pricing policy to ensure you get the best possible price and quality.

DEP Notice Reviews

Our Clients Love Our DEP Notice Service

  • I called these folks for a leak into the foundation of my building. They came the next day, located the leak, within 3 days the main line was completely replaced. Sidewalk was totally redone perfectly. Javid and crew were spectacular.

  • George is an outstanding tech-plumber. You should be proud to have him. He was well informed and gave me tips on how to avoid problems with my storm drain. I have had many clogs in the past removed, but none as effieciently done as this one. 5 stars plus.

  • I had a bad odor in my house coming from the sewer line for years. Hired plumber after plumber. Called Balkan as a last resource. They were prompt to come, diagnose the issue and provide a quote. Workers arrived on time and were professional, polite and respectful. They worked straight until the problem was solved. I will be forever grateful. Highly recommend.

We Now Offer Financing For Unexpected Sewer & Water Main Repairs and Replacements

Take care of your sewer or water main repair with our convenient financing. Get 0% APR for the first 6 months* and fixed monthly payments* with credit approval.

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DEP Notice Resources

Check Out This Great Information on DEP Notices & Violations

NYC DEP Notification: Balkan Is Your Plumbing Expert & Ally

Every year thousands on New Yorkers receive a NYC DEP Notificiation concerning a defect on their water man or house sewer line. In the vast majority of these cases the DEP Notice is correct, and there is in fact a defect or a leak. But what about in the cases when the DEP is wrong?

Trust In Balkan

Why You Should Call Balkan If You Get Served A DEP Notice

We are known for our competency and experience operating underneath the streets and sidewalks of the NYC metro area. With Balkan, get the quality of service you need, the courtesy you expect and the price you desire.
  • Licensed as a Master Plumber
  • We are available 24/7 for emergencies
  • We manage your project from start to finish
  • Our GPS fleet ensures we're at the jobsite on time, every time
  • We offer a 10-year guarantee on all replacement work
Service Areas

Balkan Serves All Of New York City Including All Five Buroughs

  • Staten Island
  • Bronx
  • Brooklyn
  • Manhattan
  • Queens
  • NYC