NYC Water Main Repairs And Sewer Line Repairs Performed Expertly

Water Main Service
July 10, 2012

by David Balkan

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When NYC water main repairs or sewer line repairs are needed a property owner can have many concerns. Balkan Sewer And Water Main Service is a licensed plumbing firm that is committed to all aspects of complete customer satisfaction.

  • Free site visits – Balkan provides free-of-charge site visits anywhere in Queens, Brooklyn, Manhattan or the Bronx 7 days a week 12 hours a day. In emergency cases after-hours calls are also responded to free-of charge.
  • Free and no obligation written estimates – The price of a water main repair or sewer repair should never be guesswork. That is why Balkan provides all quotes in writing with an easy to understand explanation of the services being provided.
  • A uniform pricing policy – Regardless of the degree of emergency or even if a repair is planned work, all repair and replacement work is priced using an exact formula that never varies. It is our assurance to a property owner of a fair price each and every time.
  • Customer care before, during, and after sewer or water main repairsBalkan’s commitment to customer satisfaction does not end when the contract is signed. All repairs and replacements are overseen by a highly trained Field Supervisor with Quality Assurance personnel available for any after-care issues. Our on-line reviews and quality scores attest to our devotion to service.
  • Installations typically completed within 24 hours – Because of the support staff and labor force we have at our disposal most installations are started and completed within 24 hours. In the case where work cannot be completed the same day it is continued the very next day – Balkan does not skip from job to job.
  • No sub-contracting – By not sub-contracting any sewer or water main work Balkan maintains complete control over it’s operation. Even cement and paving restoration is performed professionally by in-house crews. A Balkan Client will never be left with questionable service by an unknown subcontractor.
  • 24/7 Service – Field Supervisors, Estimators, and Emergency Service are all available seven days a week. All aspects of the operation are overseen by a Balkan family member with a commitment to service when you need it – we are here for you.
  • Long-term unconditional guarantees – Any replacement of an existing water main or sewer service line is backed by an unconditional guarantee of ten years. That means that if a defect arises from workmanship or material defect it is fully guaranteed and will be repaired free of charge.
  • Fully licensed, bonded, and insured – When a NYC plumbing company is covered to the highest limits required by all NYC agencies it is an assurance of a company in good-standing. It is also a sign of a company committed to a high level of safety standards in all aspects of it’s operation.
  • A carefully screened workforce – Prior to be offered employment and becoming a part of ‘The Balkan Team’ all prospective employees are subjected to a rigorous screening process. Background checks, drivers records, drug and alcohol screening, a complete physical, an aptitude test, and a road test all all mandatory parts of the screening process. In addition a 10 hour OSHA class is given annually to maintain our high safety standards. Balkan cares about the quality of individual we send into your home and place behind the wheel of our vehicles.
  • Over 60 years of continuous operation by the Balkan family – Joseph L. Balkan Inc. has been in continuous operation under the same name since 1952 – that speaks for itself.

Point by point, no matter what a property owners concern may be, Balkan has the answer. There is a reason why year-in and year-out Balkan performs more NYC sewer line repairs and water main repairs than any other firm. Through good times and bad times alike our high level of service and integrity is unwavering.

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David Balkan

David Balkan is the CEO of Balkan Sewer And Water Main, the largest and most trusted service in New York City. David is extremely active in various NYC plumber organizations being the Chairman of the Subsurface Committee in the Master Plumbers Council, and Vice President of the Subsurface Plumbers Association. In addition David’s expertise is respected by officials of New York City agencies such as the NYC DEP, NYC DOB, and the NYC DOT. He frequently provides valuable input on a variety of industry related matters.

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  • We manage every project from start to finish
  • We work quickly with instant quotes & rapid responses
  • We are licensed as a Master Plumber
  • Our GPS fleet ensures we are on time, every time
  • We are available 24/7 for emergencies
  • We back all replacements with a 10-year unconditional guarantee