Sewer problem causes back-ups and thousands of dollars are spent on trying to determine the sewer problem – then Balkan is called. When Balkan Sewer and Water Main Service received an on-line inquiry through their web site, three homeowners were in distress. They had called the NYC DEP, private plumbers had been to the site, snaking had been done, cesspool services had been to the site. In short thousands of dollars had been spent with no positive result or any better idea of what the problem was. A web site inquiry to Joseph L. Balkan Inc. was an act of desperation by frustrated homeowners.
Balkan assured the homeowners that expert advice and a site visit would be at no charge and at no obligation. This is a sewer contractor that believes in taking pride in what they do and that some sewer and water main client services are merely common courtesy. A representative was dispatched to the location of the problem and arrived at the arranged time. Because all employees are trained in-house and share the company-wide dedication to service, extra time and effort was spent to diagnose the problem.
It was discovered that the house sewers for the three homeowners was actually a shared connection and it did not go straight out to the roadway fronting the houses. Instead the shared house sewer took a sharp turn and went out into a side street. In addition, because it took a sharp turn sewer manholes had been installed inside the property as clean-outs to maintain the system. These manholes had been buried and covered over time, no-one even knew that they were there.
The representative from Balkan took the time to find the manholes, then uncover and open the manholes. He determined that the manholes simply needed to be cleaned due to years without any proper maintenance. The charge for these professional services was nothing – all site visits are free of charge.
A reputable licensed sewer cleaner was recommended as another courtesy and the problem had a final solution for a few hundred dollars, not thousands of dollars. That is why throughout Brooklyn, Queens, Manhattan, and the Bronx, Joseph L. Balkan Inc. is the most trusted name in the sewer and water main industry.
What One Of The Homeowners Had To Say:
“Balkan Plumbing is the best. Frank is a God send. After 6(six) long years of stress, Frank took less than 1 (one) hour to analyze what the other plumbing/sewer companies was blind to. He measured and pointed to the exact spot where the treasure was.
Balkan Plumbing is #1 on my referral list.
God’s blessings on you all and prosperity to your company.
Thanks again and Special Thank you to Frank.”