A Water Main Break Can Be Technically Challenging

A recent water main break in Queens proved to be most challenging. Most water main contractors can handle typical underground leaks. But when unique situation present themselves, that’s when a highly experienced plumber can show off their skill and expertise.

After calling numerous NYC water main contractors a property owner decided to hire Balkan. Not only was the price fair, but their degree of understanding the situation was a comfort to the owner. The water main break in question was on a 4″ iron service main, larger than the typical service line.

water main break

Leak on a wet connection valve

What made this job so unusual was that the break was not on the line itself, but rather on the connection to the city main. The bolts that held the bonnet of the wet connection valve in place had rotted away. In addition the gasket between the body and bonnet of the valve needed to be replaced as well.

Unlike what many people believe, the actual connection for a water service line belongs to the property owner. If a tap connection or wet connection becomes defective the property owner incurs all costs to repair or replace it. This includes a DEP shutdown fee if the city main has to be closed.

Typically when a wet connection leaks an entire section of the city main has to be shut down to perform the repair. This not only inconveniences the neighborhood, but it delays the repair because notices have to be posted and arrangements made with the DEP. Only DEP field forces are permitted to close a city water main. In addition, when the DEP does a shutdown there are fees that are added to the original bill for the repair work.

Get a free site visit today

A unique solution for a water main break

An experienced Balkan Field Supervisor manipulated the valve on the city main. He put the valve gate in a position so that the water that was leaking was limited. The wet connection valve could then be taken apart without actually shutting down the city main. The rotten bolts on the bonnet were carefully removed, then replaced with new bolts and nuts. In addition the old gasket was removed, and a new gasket fabricated on site.

repair water valve

Repairing a wet connection valve

All the components of the wet connection valve were then carefully placed back together. This water main break in Queens NY was completed the very same day. In addition no additional charges were incurred by the owner, such as a DEP shutdown fee.

The next day a NYC DEP Field Inspector arrived on the site to look over and approve the repair, issuing a sign-off. A sign off from the DEP is a clients assurance of a job well-done and to code.

water main break

Completed water valve repair

A DEP field inspection is required on any water service line repair or replacement when the line is greater than 2″. In addition an inspection is required on any water service line that provides fire protection.

Trust the Balkan Team for any water main break

No matter the Borough of NYC, the time of day, or the nature of the water main break, trust Balkan for a timely and professional resolution. Because  every aspect of the operation is overseen by a family member, the level of professionalism is company-wide.

Our highly trained personnel will lead you through each and every stage of the water main repair or replacement process. Permits will be expedited quickly, required inspections arranged, and top-notch materials used on each and every job.

Since 1952 the Balkan family and its team members have built their reputation on fulfilling promises and creating trust.

Read what a recent AngiesList user had to say

The crew were extremely professional. I know I was stressed out because of everything that was going on, and because of it I had requests that were in retrospect unreasonable. But the Balkan Team was always very polite complied with all of them.

Because of said broken pipe everything was delayed and due to an non functioning sewer we were forced out of the house. So when they returned the next workday they stayed late to give us sewer back! They didn’t have to do it, but they did.

In the end everything was finished close to on time despite all the unexpected problems. We are very happy with the outcome and with the overall process. The kind of jobs that Balkan does are mostly once in a lifetime, so we likely won’t need them again, but if we did I would use them without hesitation – they were great!

Get expert advice today

, ,

angies list authority logo
bbb authority logo
queens jobsite mapbrooklyn jobsite mapmanhattan jobsite mapbronx jobsite map

Balkan Plumbing is the largest sewer and water main company in NYC. For over 60 years, our family's 10 year guarantee* means we stand by our work long after the job is done. For sewer and water main issues throughout Brooklyn, Queens, Manhattan, and the Bronx contact Joseph L. Balkan, Inc. today for 24/7/365 service. Paul R. Balkan, NYC Licensed Master Plumber 01281

Ph: (718) 849-0900 | Espanol (718) 943-5720 | Fx: (718) 849-9570

nycmpc
spany