Sharon Gleason, Great Customer Care
When clients call Balkan for sewer repairs or water main work they need a high level of attention, care, and professional service. Typically sewer and water work involves NYC DEP violations or notices, NYC DOB approved plans, and a whole litany of other job coordination issues to be worked out such as water line leaks or sewer back-ups.
Like all Balkan representatives trusted with customer relations Sharon Gleason had to learn the Balkan system of customer care. That meant many hours of learning in-house systems and the concept of treating clients the way we wish to be treated when when we are clients ourselves, with respect, honesty, courtesy, and with work performed at the fairest of prices.
Large Underground Sewer Check Valve
Frequently homeowners have to be led through an unfamiliar process, and prepare for once-in-a-lifetime sewer repairs or water main work. An experienced, calm, and understanding person is needed for proper and professional customer care in all of the above instances. Sharon steadily advanced herself from one job description to another more challenging position. At the same time consistently exhibiting dedication, composure, intelligence, and understanding.
14 Year Employee
For over fourteen years Sharon has been a highly valued and loyal member of the Balkan Sewer and Water Main team. A person that long-standing clients, new clients, and co-workers alike depend on for correct, honest answers every time and a resolution to their issues with water main or sewer repairs. Sharon is another reason why people say ‘Balkan provides answers not excuses’.
About Joseph L. Balkan, Inc.
Owners of Joseph L. Balkan, Inc.
Balkan Plumbing is the largest sewer & water main replacement company in NYC. We are licensed, bonded, and insured. As a family run business in continuous operation for over 50 years. Our 10 year unconditional guarantee* on replacements means that we continue to stand by our work, long after the job is done. We are expertly equipped, from our 48,000 square foot facility to dozens of trucks, heavy moving equipment, backhoes and pneumatics. Choose Balkan Plumbing for your next sewer repair, water main installation, water repair, water line leaks, NYC DEP violations, sewer replacement, water line replacement, sewer trap, backwater valve, hydrants, manholes, specialty water main work, area drain, and trench drains. Contact Balkan Plumbing today
Joseph L. Balkan, Inc. | Sewer and Water Main Specialists
130-01 Jamaica Avenue Richmond Hill, NY 11418
Phone: (718) 849-0900 | Espanol (718) 943-5720 | Fax: (718) 849-9570
www.balkanplumbing.com
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