When sewer repair or water repair work is needed property owners are frequently understandably excited or agitated. They may have a NYC DEP violation, a flooded basement, or some other stressful condition they are dealing with. Dealing with a person under a lot of stress can be a delicate situation requiring a great deal of patience and understanding. All too frequently a service company representative may lack the patience, understanding and composure to deal with a client in a professional and helpful manner under such circumstances.
Balkan Sewer And Water Main Service prides itself on it’s level of client care when it comes to sewer repair and water repair service. There is an expected code of conduct that includes being courteous at all times, giving an accurate time for a free on-site visit that is within one hour of the call for sewer or water service, and giving accurate and calming answers to property owners who may be a in a state of distress.
For over eight years now Michelle Leivent has been that calming and reassuring voice on the other end of the phone that lets Balkan customers know that they are in good hands. No matter what the nature or severity of the sewer and water main issue Michelle will take all steps necessary to check NYC DEP records, ensure a timely response, and complete customer satisfaction. Before, during, and after the sewer and water repair process Michelle will always be there for polite and professional customer care.
About Joseph L. Balkan, Inc.

Owners of Joseph L. Balkan, Inc.
Joseph L. Balkan, Inc. | Sewer and Water Main Specialists
130-01 Jamaica Avenue Richmond Hill, NY 11418
Phone: (718) 849-0900 | Espanol (718) 943-5720 | Fax: (718) 849-9570
www.balkanplumbing.com











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