EXPERIENCE

As a family run business in operation for almost 50 years; our guarantees mean something. Each job is pre-inspected, estimated, and checked by a supervisor. When questions arise, for any reason, our office staff is knowledgeable and courteous. When need be, a principal of the company is always on hand. Our crew foremen are trained in-house, and in most cases have between ten and thirty years of experience.

Because we specialize only in sewer and water service repairs, replacements, and installations we are the experts in our field.

QUALITY

We are licensed, bonded, and insured. Our work is done to strict adherence to the plumbing code with all necessary city permits, and inspections secured. AN ASSURANCE OF A QUALITY INSTALLATION.

Joseph L. Balkan, Inc. uses domestic fittings and material exclusively, and never uses imported materials or fittings. This use of high grade material enables us to guarantee sewer and water service replacements for a period of ten years. WHAT WE FIX STAYS FIXED.

We pay great attention to the quality of our compaction and backfill of excavations. When necessary, clean backfill materials will be trucked to the job site at no additional cost to the customer. Any unsuitable backfill material will likewise be removed at no additional cost. Paving of the roadway is done promptly and to NYC Department of Transportation code; we are an approved paving contractor. In most cases restoration of disturbed cement is done by a professional cement contractor, at no additional charge, to ensure a high quality job. THIS ENSURES YOU ARE NOT LEFT WITH A SINKHOLE IN YOUR ROADWAY AS A REMINDER OF THE JOB, IN FACT WE GUARANTEE IT.

SERVICE

Our unparalleled reputation for service is not an accident. Our office is fully staffed and is open from 6AM to 5PM.After hours calls are handled by a 24 hour message center and are responded to in a timely manner, depending on degree of urgency.

In most cases, a request for an estimate will result in a representative arriving at the site within 90 minutes. Most jobs are started and completed with 48 hours of permits being secured. Emergency jobs are given priority attention and are responded to accordingly.

Your satisfaction as a customer is our priority. We ensure that work orders are competitively priced, completed when promised, as promised. All customer concerns are addressed promptly before, during, and after the work is done.